Alto Andino Hotel

The view, the view, the view. What a view. Our room had a wonderful view on the 3rd floor looking out at the dock, but just above us, the breakfast area is also open to the public. There is tea and coffee served there and a panoramic window. So even if your room doesn't have a view, you can hangout in the top floor. They also have a private parking around the block, but we just parked our rental on the streets in front. It's far enough from city center that we never had trouble parking very close to the entrance. It is higher up the hill, so if you walk, you will have to climb a bit. But it's not bad at all, especially considering the view you get in return. Staff are helpful and efficient. Give them your WhatsApp and you can get service through txt. There is no room key, you just use a code. Very convenient not having to carry a key or card around. Breakfast is good, but a little repetitive.

A very pleasant hotel. The room is clean, warm and cozy. A great dining room with a view of the whole city and a very tasty breakfast. Friendly staff.

Breakfast in South America is on the sweeter side but the hotel offered eggs, sauage as a hot dish, boiled eggs and cherry tomatoes and even walnuts, the apple crumble was excellent. I liked the coffee which I often do not and especially the hot milk as I like my coffee very hot. They offered fruit salat and whole fruits as well and lemon water. I was not a fan of the toast bread but I just did not eat it. For me the breakfast was good as I found healthy elements I really liked and good coffee always makes me happy. A plus I did only use but once was a coffee and chocolate machine and cookies ready for self serve from 11 pm to 3 am if I remember it right. The mattress was good and the service at the front desk upon our arrival very welcoming and immediately gave us a map and information on the location. We asked if we could get one floor up and they had the availability and gave us the room. Lucky enough it had a wooden floor as the carpet was the only thing that made me think twice to book this hotel. The breakfast room has a wonderful view on both sides but if peoiple cannot walk well they might choos a hotel on the main street. We did not mind to walk uphill to the hotel many times. We definitely liked the water pressure in the bathroom and the bidet.

We were pleasantly surprised with this property. It is VERY clean and well run.. The staff is very professional and friendly. We were boarding a ship to Antarctica and realized our Covid test was going to be outdated. We went to the front desk and Pablo had all of our arrangements done in about 5 minutes. He got the test scheduled, a taxi ordered.By the time we got to the lobby the taxi was there.Pablo talked to the driver then told us the taxi would wait for us. It took us less than 10 minutes and we were back outside. The driver had stopped the meter! I highly recommend this property!!

The location of the property was very convenient for restaurants and the docks, along with other sites. The breakfast was very good, also. Due to an airline strike, we needed to change our dates and rearrange many things, including hotels…Alto Andino staff was incredibly helpful while we working through all of that. GREAT staff throughout our stay, also.